Tell the difference between DHL Express & ecommerce label (previously known as parcel)

We noticed that there has been a lot of confusion when it comes to the differences between a DHL Express and a DHL eCommerce label. Many customers aren’t sure when they are receiving a DHL Express or a DHL eCommerce package and who they should contact when they have a question about their shipment.

We summed up the difference between a DHL Express label and a DHL eCommerce label below.

DHL Express label

Express Easy label to show the difference between DHL Express label and Parcel label
  • The lower barcode always starts with (J)JD
  • The upper barcode always starts with Waybill and 10 digits (never letters)
  • DHL Express packages can be dropped here

DHL eCommerce label

DHL Parcel label to show the difference between DHL Express label and Parcel label
  • Lower barcode always starts with (J)VGL
  • Upper barcode also always has a format with letters and numbers
  • DHL eCommerce packages can be dropped here

Do you have any questions about your shipment? Don’t hesitate to contact our support team.

Want to send a parcel? Start shipping now.